Terms of Service

Our Mission Statement

At Harmony Massage and Bodywork, we pride ourselves on being a small, independently owned, family-operated business that treats our clients like one of our own. Our mission is to create a safe and relaxed atmosphere where everyone feels valued and cared for. We believe that exceptional customer service is essential, and it’s our way of showing that you matter to us. Our commitment to establishing and adhering to our terms of service is vital in fostering a safe, inclusive environment that promotes health and wellness. We invite you to experience the warmth and dedication that comes from a business where every client is cherished, and we look forward to welcoming you into our family.

Scope of Practice

At Harmony Massage and Bodywork, we prioritize a trusting relationship with our clients, ensuring the best fit for your wellness needs while respecting the boundaries of our practice.

At our facility, we prioritize the safety and well-being of our clients by clearly stating that we do not offer medical treatment. We reserve the right to refuse service if we believe that your needs extend beyond our scope of practice. In some cases, we may recommend that you consult with a licensed healthcare professional for a thorough physical evaluation or other assessments.

To ensure a comprehensive understanding of your health, it is mandatory to complete the confidential health questionnaire(s) provided before your first appointment. Please note that we do not take responsibility for any pre-existing or undiagnosed conditions, nor for any issues that may be exacerbated by the services we provide. Your health is our concern, and we want to ensure that you receive the appropriate care.

Building Trust Through Wellness

Creating a Respectful Environment

We prioritize behavior rules and ethical practices to ensure a safe, calm, and respectful atmosphere for everyone at our facility, fostering a positive experience for all.

As a massage client, to be respectful towards your therapist, you should: arrive on time, maintain good personal hygiene, communicate your needs clearly, respect their professional boundaries by avoiding inappropriate conversations, undress privately, and always be covered with a sheet during the massage, inform them of any medical conditions or areas of concern, and avoid coming in under the influence of alcohol or drugs; essentially treating the session as a professional healthcare appointment.

Failure to adhere to the established boundaries and rules of behavior will result in the immediate termination of the session and our relationship with the client.

Key points to remember:

• Privacy and Draping: Undress only when the therapist leaves the room and ensure you are appropriately draped with a sheet throughout the session.

• Communication: Speak up if you need adjustments to pressure, temperature, or areas of focus.

• Medical Disclosure: Inform your therapist about any injuries, medical conditions, or areas of concern before the massage.

• Punctuality: Arrive on time for your appointment.

• Hygiene: Shower before your session to maintain good personal hygiene.

• Professional Boundaries: Avoid making personal or overly intimate conversations with your therapist.

• Respectful Behavior: Avoid being disruptive or making inappropriate comments. Avoid touching your therapist without consent. Never touch your therapist inappropriately.

• Safe On My Table: Harmony Massage and Bodywork is a safe space for all. We have a zero tolerance discrimination policy. Should you encounter another client while visiting our office we ask you to treat them with the same respect you deserve.

You will still be billed for the full amount of the service.