Return to Massage Book
We admit we were wrong!
Denise
1/20/20251 min read
Dear valued clients,
We appreciate that you stuck it out with us while we transitioned from Massage Book to Square last November. We humbly ask that you repeat the process as we migrate back to Massage Book. For the time being, the self booking services on both Square and Massage Book have been disabled to prevent clients from booking over the top of existing appointments. We have to manually move every appointment, but we will work to accomplish this as soon as possible.
We have experienced a number of headaches with the new platform. The two most important ones we encountered were:
Our clients had no way of seeing how many prepaid sessions their accounts have remaining. We want to foster a community of trust with our clients and we think it is important you know exactly what status your account is in at all times.
Square limits the amount of notes Heather can put in your files. Heather keeps detailed notes in the therapy plans she creates for each of you. For the sake of every client's privacy and achieving the best care possible, she felt this was an absolute deal breaker.
We apologize for any inconvenience that this transition will cause. We feel that in the long run this is the best course of action for everyone, especially our valued clients. Please bear with us.
Respectfully,
The Harmony Massage and Bodyworks Team
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Harmony Massage and Bodywork
412 Seabreeze Blvd Suite 6, Daytona Beach, FL 32118